FAQS

Q: How long until my shirt arrives?

A: Once you place and order, we will process it (package and ship) within 3-5 business days. Depending on the shipping option you chose at check out, your shirt will arrive most likely 3-5 business days after processing.

Q: Where is my shirt?
 
A: We provide you with a tracking number after checkout so you can stay up to date with where your shirt is. How ever often you need to check it!

Q: Can I get a refund if my shirt doesn’t fit?

A: Unfortunately, no. We provide a sizing chart to help you make the best choice you can and even though we understand that shirts fit different for different people or that you might have accidentally chose the wrong size, we are a family operating business that isn’t able to accommodate refunds and returns for products that don’t fit. However, if you ordered for example a large and we sent you a medium by mistake then you would be entitled to an exchange.

Q: I can’t afford a shirt, can I get one for free?

A: We have discount codes and special offers that come up from time to time so be on the look out for those! (most of the codes and discount are announced on our official Instagram – @JStuStudios)